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Privacy Policy

Welcome to Umika’s Collections (“we”, “our”, “us”).

This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit or make a purchase on umikascollections.in (the “Website”).

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you provide directly when you:

  • Create an account or place an order

  • Contact us for support or inquiries

  • Subscribe to our newsletters or marketing updates

  • Participate in surveys, reviews, or promotions

This may include:

  • Your name, email address, phone number, and postal address

  • Order and payment details (processed securely via third-party payment partners)

  • Communication history and customer support interactions

  • Marketing preferences and feedback

1.2 Information Collected Automatically

When you use our Website, we automatically collect:

  • Device and browser information

  • IP address and approximate location

  • Pages visited, time spent, and referring URLs

  • Cookies and tracking data (see Section 4)

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate updates on orders, payments, and shipping

  • Respond to your inquiries and provide customer support

  • Personalize and improve your shopping experience

  • Send promotional messages (only if you opt in)

  • Detect and prevent fraud or unauthorized activities

  • Comply with legal obligations and business requirements

3. Sharing and Disclosure of Information

We may share your information only as necessary and in accordance with this policy:

  • Service Providers: Payment processors, logistics partners, analytics providers, and marketing tools that help operate our Website.

  • Legal Requirements: When required by law, government authorities, or to protect our rights and users.

  • Business Transfers: In case of a merger, acquisition, or sale of business assets, customer data may be transferred as part of the transaction.

  • With Your Consent: In cases where you agree to specific sharing, such as co-branded offers or promotions.

We do not sell or rent your personal data to any third parties.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Enable core website functionality

  • Remember your preferences and improve site performance

  • Analyze traffic and usage patterns

  • Deliver relevant marketing or advertising (if consented)

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect your browsing experience.

5. Data Security and Retention

We use appropriate administrative, technical, and physical measures to protect your personal data from loss, misuse, unauthorized access, disclosure, or alteration.

While we take all reasonable precautions, no system is completely secure.

We retain personal data only as long as needed to:

  • Fulfill your orders and provide services

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes and enforce our agreements

6. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or outdated information

  • Request deletion of your personal data (except when retention is legally required)

  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us at the details provided below. We may verify your identity before processing your request.

7. Third-Party Services and Payment Processing

Payments are processed through trusted third-party payment gateways (such as Razorpay, PayU, or Stripe).

These services have their own privacy and security policies — please review their terms before providing payment information.

We also use analytics and marketing tools (e.g., Google Analytics) to understand site usage. These third parties may use cookies or identifiers in line with their own policies.

8. Children’s Privacy

Our services are not directed toward children under 13 years of age.

We do not knowingly collect personal data from children. If you believe a child has provided us personal information, please contact us — we will promptly delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Revised versions will be posted on this page with an updated effective date.

Continued use of our Website after such updates indicates your acceptance of the changes.